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What I enjoyed the most was the customer service. They educated me on the entire process of purchasing a home. I was happy to work with the team and they helped me throughout the entire process. Being a part of Tropical Financial Credit Union definitely makes me feel very comfortable; the whole environment - easy online access and lots of options when it comes to financing mortgage, cars and more.Julian- Member since 2016I have dealt with two banking institutions - one for profit and Tropical Financial Credit Union, a not-for-profit institution. I have felt a total difference between the two institutions; for example the empathy. My loan officer provided personalized service...working hard and sometimes late at night to provide me the loan that I might benefit from. He showed complete understanding of my situation and my needs.Howook "Sean"- Member since 2016
I have three vehicles that are financed by Tropical Financial Credit Union. I recently got a credit card balance transfer as well, which has saved me a lot. Besides the financial part, every time I walk into Tropical Financial I'm more like a family member, I feel like I belong.Cynthia- Member since 2014"TFCU helps enlighten me with information I really didn't know, information that'll help me make a better decision about what I want to do. That's why I come to Tropical Financial, because any time I have a hard problem I can call them and say, 'Hey look, I'm dealing with this,' and they give me choices...choices that I like that can help me make a better decision for me and my family."
Richard- Member since 1977
The Tropical Financial Credit Union Auto Advisor program was beneficial to me in getting my car. They truly catered to my needs and taught me a lot along the way.Nieman- Member since 2016"Basically I'm buying my first house with Tropical Financial Credit Union. When I started the process my knowledge was zero. It's been spectacular being educated so much from the time I started through closing. In fact in addition to my home loan I'm now talking to my advisor about a business loan as well!"
Ernesto- Member since 2016